Frequently Asked Questions
Everything you need to know about our high-performance footwear.
How do I determine the right size for my XTRATUF boots?
Most of our boots are designed with a generous fit to accommodate thick socks. We typically recommend ordering your normal shoe size, but if you are between sizes, we suggest sizing down for a more secure fit.
What is your return policy for online orders?
We offer a 30-day return window for all items purchased directly from our website. Products must be in original, unworn condition with all packaging intact to qualify for a full refund.
Are XTRATUF boots completely waterproof?
Yes, our legacy and deck boots are constructed with high-grade rubber and triple-dipped technology to ensure 100% waterproof protection in the harshest marine environments.
How long does shipping take within the United States?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout if you need your gear ready for a specific expedition.
Do you offer a warranty on your footwear?
We stand behind our quality. XTRATUF products are warranted against defects in materials and workmanship for one year from the date of purchase.
How should I clean and maintain my boots?
To extend the life of your boots, rinse them with fresh water after use, especially after exposure to salt water. Store them in a cool, dry place away from direct sunlight to prevent the rubber from drying out.